Overview
The Nursing Home (DSS) in the Bratislava region is pioneering the use of smartwatches to optimize and streamline the documentation of work activities. This initiative is aimed at enhancing the efficiency and quality of care provided to some of the most vulnerable members of society.
Challenge
Nursing Home are critical in caring for the most vulnerable populations. The work demands a high level of expertise and patience, which makes finding suitable employees challenging. Given the demanding nature of the work, it is crucial to optimize time management. Traditional methods of recording tasks—such as paper logs or manual data entry into computers—are time-consuming and prone to errors. This inefficiency not only impacts the workload but also the quality of care provided to the clients.
Solution
To address these challenges, DSS adopted the Wristask solution by NIVY Watch, which integrates smartwatches with a task management system to revolutionize work processes.
- Smartwatches for Task Management: Employees wear smartwatches that provide a clear overview of their daily tasks, categorized by client and activity. The system allows employees to start, track, and complete tasks with a simple click on the watch, all while keeping their hands free for their primary duties. This immediate task recording reduces the need for employees to return to the office to log their activities, thereby saving time and reducing the risk of errors.
- Task Prioritization and Delegation: Supervisors can send tasks directly to the smartwatches, prioritize them, and track their completion in real-time. This system eliminates the need for frequent meetings or phone calls, enabling employees to spend more time focusing on client care.
- Task Board: The Task Board, accessible on a computer, provides supervisors with a real-time overview of all tasks—completed, pending, or canceled. Tasks are color-coded for easy identification, allowing for quick adjustments and more effective planning.
- Official Records and Transparency: The system creates an official electronic record of all tasks performed, which can be accessed by management and, if necessary, by family members of clients. This transparency enhances trust in the services provided by DSS and allows for more accurate monitoring and reporting of employee performance.
Results
Implementing the Wristask system has brought significant benefits to DSS:
- Increased Efficiency: The ability to record tasks immediately and directly on the smartwatch has streamlined the work process, reducing time spent on administrative duties and allowing employees to focus more on client care.
- Improved Task Management: The Task Management system allows for better planning and allocation of resources. Employees are notified of upcoming tasks through a gentle vibration on their wrists, ensuring they remain on schedule and reducing the likelihood of missed tasks.
- Enhanced Accountability: The electronic records generated by the system provide a clear and accurate account of all activities performed, which can be used for performance evaluations and to ensure that clients receive the care they need.
- Positive Impact on Client Care: By reducing administrative burdens and improving task management, the Wristask system has led to more consistent and high-quality care for DSS clients.
- Transparency for Families: Family members of DSS clients can receive detailed reports on the services provided, which fosters trust and improves the overall perception of the care facility.
Conclusion
The introduction of the Wristask solution by NIVY Watch has transformed the way DSS operates. With better time management, enhanced task tracking, and improved transparency, the DSS can now offer higher quality care while simultaneously improving employee satisfaction and reducing operational costs. The adoption of this innovative technology underscores the commitment of DSS to modernize and improve the services it provides to its clients.
